Terms of Service

v1.0

1 SurveyHub.ai Marketplace Platform

SurveyHub.ai is an online work marketplace platform where Users who require survey services can match with Users who provide those services. Users are solely responsible for the content they publish on the platform as well as vetting the potential services provided. SurveyHub.ai LLC does not make any representations or guarantee about the services provided by any User. Users agree that SurveyHub.ai LLC does not control or direct any Users, and is not liable for any work or User actions done in a contract with another User.

1.1 Registration

Users must register for an account ("Account") to access the Marketplace and Services. Registrations are subject to approval and may be declined at will for any lawful reason.

1.2 Account Eligibility

All Users warrant that they are eligible to enter into this Agreement, and that they are over 18 years old, and will use the Marketplace and Services for legitimate business purposes only.

1.3 Account Profiles

All Users must complete a User Profile and agree to keep that information current. Users agree not to misrepresent their services, capabilities, or create false requests for services. Users are responsible for all activity on their Accounts, and agree not to share log in information.

2 Confidential Information

Users agree to not to publish or share confidential data without appropriate agreements with other Users to safeguard their data. SurveyHub.ai is not responsible for published User content.

3 SurveyHub.ai Fees

Service Provider and Equipment Manufacturer Users agree to pay SurveyHub.ai fees to provide Services.

4 Use of Services

Users agree not to use any method to copy or 'scrape' any data from the application.

5 Warranty Disclaimer

We are not responsible for the quality, safety, or reliability of our Services.

SurveyHub.ai and its affiliates make no representation or warranty about the services, including that the services will be uninterrupted or error-free, and provide the Services (including content and information) on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, SurveyHub.ai and its affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose.

6 Limitation of Liability

SurveyHub.ai is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to: (i) your use of or your inability to use our Site or Site Services; (ii) delays or disruptions in our Site or Site Services; (iii) viruses or other malicious software obtained by accessing, or linking to, our Site or Site Services; (iv) glitches, bugs, errors, or inaccuracies of any kind in our Site or Site Services; (v) damage to your hardware device from the use of the Site or Site Services; (vi) the content, actions, or inactions of third parties’ use of the Site or Site Services; (vii) a suspension or other action taken with respect to your Account; (viii) your reliance on the quality, accuracy, or reliability of job postings, Profiles, ratings, recommendations, and feedback (including their content, order, and display), Composite Information, or metrics found on, used on, or made available through the Site; and (ix) your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to the Terms of Service.

7 Release

In recognition of the fact that SurveyHub.ai is not a party to any contract between Users, you hereby release SurveyHub.ai, our other Affiliates, and our respective officers, directors, agents, subsidiaries, joint ventures, employees and service providers from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute you have with another User, whether it be at law or in equity that exist as of the time you enter into this Agreement. This release includes, for example and without limitation, any disputes regarding the performance, functions, and quality of the Service Provider Services provided to Client by a Service Provider and requests for refunds based upon disputes.

8 Indemnification

You will indemnify, defend, and hold harmless SurveyHub.ai LLC, our other Affiliates, and our respective directors, officers, employees, representatives, and agents (each an “Indemnified Party”) for all Indemnified Claims (defined below) and Indemnified Liabilities (defined below) relating to or arising out of: (a) your or your agents’ use of the Services (b) any Work Product or User Content related to your use of the Services; (c) any Service Contract entered into by you or your agents, including, but not limited to, the classification of a Service Provider as an independent contractor, any employment-related claims; (d) your or your agents’ failure to comply with the Terms of Service; (e) you or your agents’ failure to comply with applicable law; (f) negligence, willful misconduct, or fraud by you or your agents; and (g) you or your agents’ violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights. For purposes of this Section 12, your agents include any person who has apparent authority to access or use your account demonstrated by using your username and password.

“Indemnified Claim” means any and all claims, damages, liabilities, costs, losses, and expenses (including attorneys’ fees) arising from or relating to any claim, suit, proceeding, demand, or action brought by you or a third party or other User against an Indemnified Party.

“Indemnified Liability” means any and all claims, damages, liabilities, costs, losses, and expenses (including reasonable attorneys’ fees and all related costs and expenses) arising from or relating to any claim, suit, proceeding, demand, or action brought by an Indemnified Party against you or a third party or other User.

9 Termination

Unless both you and SurveyHub.ai expressly agree otherwise in writing, either of us may terminate this Agreement in our sole discretion at any time, without explanation, upon written notice to the other, which will result in the termination of the other Terms of Service as well, except as otherwise provided in this Agreement. You may provide written notice to support@SurveyHub.ai. In the event you properly terminate this Agreement, your right to use the Services is automatically revoked, and your Account will be closed.

You agree that SurveyHub.ai is not a party to any Service Contract between Users.

10 Account Data on Closure

Except as otherwise required by law, if your Account is closed, you will no longer have access to information or material you kept on the Site and any content stored in your Account may be deleted, for which SurveyHub.ai expressly disclaims liability. SurveyHub.ai may retain some or all of your Account information as permitted or required by law and the Privacy Policy.

11 Survival

After this Agreement terminates, the terms of this Agreement and the other Terms of Service that expressly or by their nature contemplate performance after this Agreement terminates or expires will survive and continue in full force and effect. For example, the provisions related to arbitration, audits, intellectual property, non-circumvention, indemnification, fees, reimbursements, and limitations of liability each contemplate performance or observance after this Agreement terminates. The termination of this Agreement for any reason will not release you or SurveyHub.ai from any obligations incurred prior to termination of this Agreement or other parts of the Terms of Service or that may accrue related to any act or omission prior to such termination.

12 Choice of law

This Agreement, the Site Terms of Use, the other Terms of Service, and any Claim will be governed by and construed in accordance with the laws of the State of New York.

13 Entire Agreement

This Agreement is the only agreement between you and us regarding the Services and supersedes all prior agreements for the Services and supersedes any prior agreements between us for actions occurring after the effective date of this Agreement.

14 Changes

We may change this agreement from time to time.

15 Force Majeure

SurveyHub.ai is not responsible for anything reasonably out of our control.